Contact Us

Thank you for choosing US Outdoor.

If you can't find the answer to your question on our help page, please use the contact form below to send us your question or you may call during our customer service hours listed below. Emails are answered usually within 24 hours, or the following business day.

Mailing Address

U.S. Outdoor Store
219 SW Broadway
Portland, Oregon
97205

Phone, Fax & Toll Free Customer Service

Internationally dial: 00 -1-503-223-5937 (PST)
In the Portland area call: (503)223-5937
Fax - Dial 1-503-223-9375

Customer Service Hours:
Monday - Friday
9am - 4pm (PST)

Contact Form

For order questions, product availability, billing information, login problems, international order questions and all other questions please use our email form below. Emails are answered within 24 hours or at the latest on the next business day.

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All fields without an asterisk are optional, however it would be helpful if you would complete the form as fully as possible. Thank You!

The US Outdoor Store Advantage

For over 10 years US Outdoor has been offering free shipping and no sales tax on all orders over $40.00, shipped within the contiguous USA. Our partnerships with the best names in the action sports industry are decades old. This allows us to bring you a wider selection of gear that just hit the shelves and deeper close out sections to save you money.

Use our customer service expertise and huge selection of outdoor clothing and gear to help make your next outdoor experience more enjoyable. If you're looking for a specific product try searching for it using the search box on the top of this page. If you can't find what you're looking for contact us.

About the US Outdoor Store

US Outdoor is committed to a particular lifestyle; the one where traveling, backpacking, camping, climbing and snow sports are not just recreation but essential elements for true happiness. Our employees and our customers around the world share that passion. We're not a cookie-cutter outdoor store. We're locally owned and have a knowledgeable staff who know the sports and know the equipment because they're constantly in the field product testing and playing. At US Outdoor, you'll find a unique selection of clothing and equipment you won't find anywhere else. When you buy from US Outdoor you know you're getting a quality, hand-selected product every time.

Since 1957, we've been pushing the envelope, looking for the best technologies, best equipment and best companies in the outdoor industry. We carry top brands like The North Face, Mt. Hardwear, Burton, Marmot, Patagonia, Arc'Teryx, Salomon and K2, among many others. We also support local companies like Benchmade, Casual Industrees, Gerber, Looptworks, Leatherman, Metolius and Airblaster.

We do our best to facilitate your adventures as well as your shopping experience but if you have a suggestion on how we can do better, or have questions or comments (or just want to say hi), please don't hesitate to contact us.